Our Services

Where all your travel needs and expectations are met.

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FACILITIES

  • 24 Hour, 7 Days a Week Service
  • Aircraft Parking, Tie-Down
  • 30,000+ Sq. Ft. of Hangar Space
  • Onsite Aircraft Maintenance and Avionics
  • Passenger Lobby with Free WIFI
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    FBO SERVICES

  • Domestic and International Ground Handling
  • U.S. Customs on Ramp Service
  • GPU, Lavatory Service, and Potable Water
  • Deice-Type I and Type IV
  • Pilot’s Lounge
  • Weather Briefing Center
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    ROC

  • 24 Hour Control Tower
  • Multiple Approaches Serving 3 Runways
  • US Customs on Field
  • 3 Miles to Downtown Rochester, NY

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    CONCIERGE

  • Catering
  • Ground Transportation
  • Hotel Accommodations
  • Courtesy Crew Car
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    FUEL

  • SHELL Aviation Fuel
  • Jet-A, Jet-A w/Additive, 100LL
  • All Major Credit & Fuel Cards Excepted
  • Contract Fuel Accepted
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    STANDARDS

  • National Air Transportation Association
  • National Business Aviation Association
  • Aircraft Owners and Pilots Association
  • Who are we?

    JetSmart Aviation is a premiere FBO located at the Rochester International Airport.

    Our Company

    The newest addition to ROC, JetSmart Aviation Services (JAS), is a full service 24/7 FBO focused on Customer Service and Safety.

    JetSmart's commitment to safety, quality, and outstanding service of its clients’ aircraft is our prime philosophy. Providing concise and exemplary services saves you time, energy and money. JetSmart offers a wide range of products and services to suit your current and future aviation needs.

    • Aircraft Hangar Facilities
    • On Site Part 145 Repair Staion
    • Private Terminal Experience

    The fixed base operations in Rochester, New York provides JetSmart with the opportunity to offer a solid home base for many travelers and pilots as well as a unique experience with exemplary service and refined facilities. JAS ROC is conveniently located on the Southside of the airfield and is approximately 5 miles from Downtown Rochester.

    JetSmart Aviation is in partnership with JETEX, LLC (Air Carrier Certificate #6JXA074N). The whole world of travel is at your fingertips with superior private jet charter service. Flights are tailored to meet your personal travel needs. Whether it’s the privacy to conduct business or the desire to just relax, JetSmart and JETEX simplifies your travel. Fly where you want, when you want, in comfort and security aboard our luxuriously appointed jets.

    Our goals

    1
    Above and Beyond

    At JAS excuses are worthless, and “no” is never an answer.

    2
    Safety

    Our #1 Priority. We are commited to the safety of our clients, employees and day to day operations.

    3
    Everyday learning!

    Your comfort matters. We take pride in learning the little things that make our clients happy. Take comfort in knowing we know you!

    Our Team

    The People That Make Us Tick.

    JetSmart Aviation Services


    The JAS Group

    Team Leaders

    Member

    Colleen Howieson

    General Manager

    Member

    Erika Martin

    Operations Manager

    Customer Service Representatives

    Member

    Kristi

    JetSmart CSR

    Member

    Patricia

    JetSmart CSR

    Member

    Katie

    JetSmart CSR

    Sorted by: All

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    JetSmart Line Sevice Team

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    JetSmart CSR's

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    JetSmart Maintenance

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    Main Entrance

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    Ramp Side Entrance

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    FBO Front Entrance

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    FBO Lobby

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    Cafeteria

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    Crew Lounge

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    Theatre

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    Main Hangar

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    Ramp Side

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    Lobby View

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    2015 Rochester Airshow

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    2015 Rochester Airshow

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    2015 Rochester Airshow

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    2015 Rochester Airshow

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    2015 Rochester Airshow

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    2015 Rochester Airshow

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    2015 Rochester Airshow

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    2015 Rochester Airshow

    Contact us

    Coming to Rochester NY. Get in touch and plan your next visit with us.

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    Get in touch

    We are here 7 days a week, 24 hours a day for you.

    Rochester, NY Office
    (KROC)

    Address:
    1205 Scottsville Road
    Rochester, NY 14624
    USA
    Phone:
    585-235-9040
    Toll Free:
    1844-235-9040
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    Send message

    No time to call? Send us a message. We love mail.